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Caiser Swim

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TERMS & CONDITIONS

Terms and Conditions

1. Overview
Welcome to Caiser Swim. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

2. Orders and Payments

  • All prices are listed in AUD (Australian Dollars).

  • Payments are processed securely through our payment gateway partners.

  • We reserve the right to refuse or cancel any order at our discretion.

3. Shipping

  • Domestic (Australia):

    • Standard Shipping (3–5 business days): $10 AUD

    • Express Shipping (1–2 business days): $15 AUD

  • International:

    • DHL Express (5–10 business days): $20–45 AUD depending on destination

  • Shipping timeframes are estimates and may vary depending on location and external factors.

4. Returns and Exchanges

  • We accept returns on full-priced items in new condition (original tags and hygiene liner intact) for store credit or size exchange only.

  • Return shipping is at the customer’s expense.

  • Sale items or items purchased with a discount are final sale and not eligible for return or exchange.

  • Items must be returned within 14 days of delivery.

  • For hygiene reasons, please try on swimwear over underwear. Items that are marked, worn, or damaged will not be accepted.

  • To initiate a return, please contact us at hello@caiserswim.com with your order number.

5. International Orders & Duties

  • Orders shipped outside Australia may be subject to import taxes or duties, which are the responsibility of the customer.

  • These charges are not included in our prices or shipping fees and vary by country.

6. Intellectual Property
All content on this website, including text, imagery, and branding, is the property of Caiser Swim and protected under applicable intellectual property laws. Any unauthorised use is prohibited.

7. Limitation of Liability
To the fullest extent permitted by law, Caiser Swim shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Governing Law
These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes will be resolved under Queensland jurisdiction.

9. Amendments
Caiser Swim reserves the right to update these Terms and Conditions at any time. Changes will take effect upon being published on this page.

10. Contact
If you have any questions regarding these Terms, please reach out to us at:
hello@caiserswim.com