SHIPPING
Shipping Information
At Caiser Swim, every order is carefully packed and shipped with love from our warehouse locations in Australia and Europe.
We now proudly ship directly within the European Union, meaning EU customers can enjoy faster delivery with no additional import duties or customs taxes upon arrival.
European Union Shipping
We now dispatch directly from within the EU for selected orders.
✔ No import duties
✔ No customs taxes upon delivery
✔ Faster and smoother shipping within Europe
EU Standard Shipping
Estimated delivery: 3–8 business days: €10 EUR
Free EU Shipping
Enjoy free shipping on all EU orders over €100 EUR
International Shipping (Non-EU Countries)
DHL Express International
Estimated delivery: 5–10 business days: A$20–45 AUD
(Shipping cost depends on destination)
Please note that customers outside the European Union and Australia may be responsible for any customs duties, taxes, or import fees required by their country.
Australia
Australia Post Standard
Estimated delivery: 3–5 business days: A$10 AUD
Australia Post Express
Estimated delivery: 1–2 business days: A$15 AUD
Order Processing
Orders are typically processed within 1–3 business days.
Once your order has been dispatched, you will receive a confirmation email with tracking information.
Please note that dispatch times may be slightly longer during launches, sales periods, and public holidays.
Important Information
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We are not responsible for delays caused by customs, postal services, or incorrect shipping details entered at checkout.
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If a parcel is returned to us due to an incorrect address, additional shipping charges may apply for re-delivery.
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Delivery times are estimates and may vary depending on your location.
Need Help?
For any shipping or order enquiries, please contact us at:
We’re always happy to help 🤍